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My Teams Guide

A Team allows one person (the Team Captain) to register a group of volunteers for an event.

  • Team Captains enter names and secure spots for their group.

  • Team Members don’t need to create their own SOLVE accounts or register individually.

  • This makes it easier for families, schools, companies, and community groups to join events together.


Waivers – What You Need to Know

Every volunteer must sign a liability waiver in order to participate.

  • Adults:

    • Team Captains cannot sign for adult Team Members.

    • Encourage adults to create their own SOLVE account so their waiver is on file.

    • If not, they must sign a paper waiver at check-in. Their names won’t appear on the roster, but their spots are still reserved.

  • Youth (under 18):

    • Team Captains age 18+ may only sign for youth if they are the guardian or have prior permission from an authorized adult (e.g., teacher, troop leader, youth counselor).

    • If a guardian will be present at check-in, they can sign a waiver for the youth when they arrive. 

    • If the guardian is not present, the youth must bring a printed, signed copy of the youth waiver.

    • Our youth waiver is available to download in English, Spanish, Vietnamese, Chinese, Russian, Somali, and Ukrainian


Creating and Managing a Team

Creating and managing a team with your SOLVE account is easy. Follow the instructions below to get started. 

 

Creating a Team: 

  1. Go to the 'My Account' tab and select 'My Teams' from the dropdown menu. 

  1. Choose "Create New Team." 

  1. Enter Basic Team Information. 

  1. Add Team Members names and ages. 

  1. Age does not need to be exact – we just need to know if they are over or under 18. 

  1. Enter Team Members emails (optional). 

    1. If you do, they will receive information about their team and reminders about the event. 

  2. Select ‘Create Team’ when finished. 

 

Registering Your Team for an Event: 

  1. Choose an event from the SOLVE volunteer events calendar. 

  1. Select the green “Register My Group” button at the bottom of the event description page. 

  1. Acknowledge the guidelines for participation. 

  1. Choose your Team from the drop-down list. 

  1. Check the box next to participating Team Members. 

  1. Select ‘Submit.’ 

 

Adding New Members to Team: 

  1. Go to the 'My Account' tab and select 'My Teams' from the dropdown menu. 

  1. Select the ‘+’ button next to your Team name. 

  1. Select “Manage Team.” 

  1. Select “Add New Members” and input their information. 

  1. IMPORTANT: Adding new Team Members does not automatically register them for any existing events the Team is registered for. You must manually add the new Members using the steps below. 

 

Managing Participants and Reservations: 

  1. To modify your Team, go to 'My Teams' under the 'My Account' tab. 

  1. Select the ‘+’ button next to your Team name. 

  1. To add or remove Team Members, click on “Participants” next to the event you wish to edit and check/uncheck the necessary names. 

  1. To remove the entire Team from an event, click on “Remove Team” next to the event in question.  

 

Still have questions? Contact a SOLVE staff member at programs@solveoregon.org

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